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Support Coordination
About Us
Useful Links
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  • Home
  • Support Coordination
  • About Us
  • Useful Links
  • Privacy
  • Forms & Documents
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  • Support Coordination
  • About Us
  • Useful Links
  • Privacy
  • Forms & Documents

Useful Links

Please reach us at admin@satellitesupportservices.com.au if you cannot find what you're looking for

 The National Disability Insurance Agency (NDIA) is an independent statutory agency. Our role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. 


https://www.ndis.gov.au/


 If you want to become an NDIS participant and get supports through an NDIS plan, you’ll need to apply to the NDIS. There are some requirements you need to meet to be eligible for the NDIS. 

Click the link to find out what you need.


 Applying to the NDIS | NDIS 




https://ourguidelines.ndis.gov.au/


 The plan implementation directory was designed with the help of NDIS participants and links you to information on the NDIS website. It includes links, tip sheets, Easy Read guides and animations. This information can help you understand, use and manage your plan. 


On this page:

  • Understanding your plan
  • Starting your plan
  • Using your plan
  • If you need help
  • Working with providers
  • Guides and tip sheets
  • Budget help
  • Videos you may find helpful


https://www.ndis.gov.au/participants/plan-implementation-directory


 

The NDIS can assist participants to live independently. Participants and their families can discuss their home and living goals as part of their planning conversation. A participant's plan will include the supports the NDIS will fund as well as the supports the participant will need to access through the housing system.

Most participants will continue to access housing in the private market by owning or renting, or through social housing.

NDIS participants are responsible for day-to-day living costs including rent, groceries, utilities, telephone or internet costs. This is the same for general household items such as a bed, fridge or cooking utensils. There are some limited circumstances where the NDIS may make a contribution to these costs. 


https://www.ndis.gov.au/participants/home-and-living


 

Assistive technology is equipment or devices that help you do things you can’t do because of your disability.

Assistive technology may also help you do something more easily or safely.

All NDIS supports must meet the reasonable and necessary criteria.

We can’t fund AT items that are more appropriately funded by other government services. 


https://www.ndis.gov.au/participants/assistive-technology-explained


 On this page: 

  • Factsheets
  • Making connections 
  • Applying to the NDIS 
  • Creating your NDIS plan
  • Using your NDIS plan
  • Changing your plan
  • Check-ins  
  • Children younger than 9
  • Information for Aboriginal and Torres Strait Islander participants
  • More NDIS information


https://www.ndis.gov.au/about-us/publications/booklets-and-factsheets


 The plan implementation directory was designed with the help of NDIS participants and links you to information on the NDIS website. It includes links, tip sheets, Easy Read guides and animations. This information can help you understand, use and manage your plan. 


https://www.ndis.gov.au/participants/plan-implementation-directory


  

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.

We are working with NDIS participants, service providers, workers and the community to introduce a new nationally consistent approach so participants can access services and supports that promote choice, control and dignity.


https://www.ndiscommission.gov.au/


 The Public Advocate is an independent statutory officer, with considerable legislative power to promote and safeguard the rights and interests of people with disability. 


https://www.publicadvocate.vic.gov.au/


 The Department of Social Services (the department) funds the National Disability Advocacy Program (NDAP) to provide people with disability access to effective advocacy support. This support works to promote and protect the rights of people with disability by helping to remove barriers to their full and equal participation in the community.

NDAP is for people with disability who are facing complex challenges. The program provides support in situations where people with disability feel unable to act, speak or write about a difficult situation on their own, or do not have the support required to resolve an issue.


https://www.dss.gov.au/our-responsibilities/disability-and-carers/


 

Much of the information on this website is arranged into subject areas for easy access. The subject areas are:

  • Communities and Vulnerable People
  • Disability and Carers
  • Families and Children
  • Housing Support
  • Mental Health
  • Seniors
  • Women's Safety
  • Working Age
  • Welfare Reform


https://www.dss.gov.au/


 The Department of Health was established to help Victorians stay safe and healthy and deliver a world-class health system that leads to better health outcomes for all Victorians.  Our responsibilities include supporting the Health and Ambulance Services, Mental Health and Ageing portfolios. 


https://www.health.vic.gov.au/


beyondblue is an organisation that provides a free online and telephone helpline for people with depression, anxiety or other mental health issues. 

https://www.beyondblue.org.au/



LifeLine is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. 

https://www.lifeline.org.au/


 

Need to talk to someone?

Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.


https://www.suicidecallbackservice.org.au/


QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. 


https://qlife.org.au/


 

The Victorian Pride Centre houses major and important LGBTIQ+ resident organisations, and provides flexible and multi-use spaces for hire, including, meeting rooms, rooftop terrace, co-working spaces, a theatrette and gallery.

The Centre serves as a hub for LGBTIQ+ groups and organisations to share ideas and resources and to further their work in supporting equality, diversity and inclusion across the state.


https://pridecentre.org.au/


MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing. 


https://mensline.org.au/


1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.  


https://www.1800respect.org.au/


 

Registration with the NDSS provides:

  • Access to a range of subsidised diabetes products to help you manage your diabetes. Access to products will vary depending on your needs.
  • The NDSS Helpline on 1800 637 700, which provides information about diabetes and the NDSS.
  • Education and support provided by diabetes educators, dietitians and other health professionals.
  • Programs and activities for you and your carer.


https://www.ndss.com.au/


https://www.ndiscommission.gov.au/about/ndis-code-conduct


 

You or the person you provide care for must meet all of the following:

  • need heating, cooling or certain eligible equipment for medical needs
  • have a Commonwealth Concession Card
  • pay for the energy running costs
  • be in Australia when you claim.

https://www.servicesaustralia.gov.au/who-can-get-essential-medical-equipment-payment-and-how-much-you-can-get?context=21831


 The Telecommunications Industry Ombudsman are an independent dispute resolution body that helps consumers and small businesses resolve complaints about their telephone and internet services.

They're like a footy umpire, we don't take sides. 

They help find a solution to your phone and internet problems that is fair and reasonable.

https://www.tio.com.au/


The Public Transport Ombudsman was established in 2004 as a free and independent dispute resolution service to help people resolve complaints about public transport in Victoria and to help improve public transport for everyone.

They are a not for profit organisation and  are independent of public transport operators and Government. 

https://www.ptovic.com.au/



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